IBM Ricoh ScanPro Manual de usuario descargar pdf (Pagina 31)

Changes the view of an image without changing its actual size.

Appendix B

Troubleshooting

If you experience an operational problem, please check the

following troubleshooting hints.

6.1 Questions and Answers

Question: Why do I receive the error message “Scanner

Test Failed” when attempting to scan?

The following steps should also be followed if

your scanner connection test (described in

step 3 of Quick Start Guide) is unsuccesful.

Answer 1: Verify that the correct scanning source was

selected. Open “Select Source” from the File

menu. If you are using a 16 bit application to

scan (i.e. InfoCenter Lite) select the 16-bit

scanning source (ImageReader ScanPro 16) If

you are scanning from a 32-bit application (i.e.

ImageDock) select the 32-bit scanning source

(ImageReader ScanPro 32). Then attempt to

scan - if the problem persists - restart your

computer.

Please note: The 32-bit source is only available under Win-

dows 95. Windows 3.1 users should always select the 16-bit

scanning source.

Answer 2: Check that your scanner is connected and tightly

screwed in to the computer’s port

Answer 3: Check that the AC power cord is connected to

the scanner and power outlet.

Answer 4: Follow instructions below to adjust your

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IBM Ricoh ScanPro Manual de usuario Pagina 31